1. Home
  2. The Basics
  3. How do I Reply to Google Reviews?
  1. Home
  2. Displaying Reviews on Your Website
  3. How do I Reply to Google Reviews?
  1. Home
  2. Reviews Survival Guide
  3. How do I Reply to Google Reviews?

How do I Reply to Google Reviews?

Once you have completed Google My Business Authorisation you can reply to, edit, or delete replies to your Google reviews in Customer Activity. You can also respond to reviews via the Reviews Report and Success Report.

To reply to a Google review from within RevU, follow these steps:

  1. Log in to your RevU account.
  2. If you have multiple locations, select the location you would like to reply to Google Reviews for from the Business Dashboard.
  3. In Customer Activity, click Manage for a review and select Reply.

4. Enter your reply under Review Response and click Submit.

5. Replies to Google reviews will automatically display in the Review Widget.

Example of a Google review with a reply as displayed in the Review Widget

5. To view, edit, or delete a reply, click the Replied tag or click Manage > Edit.

Updated on December 19, 2019

Was this article helpful?

Related Articles

Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Us