What does the icon under Source in Customer Activity mean?
Customer Activity displays all ratings and reviews received from customers as well as any activity in your account and is organized by customer.
The Source column for each customer displays an icon that represents how the customer was added to RevU or how they interacted with your business.
Email Request – a request will be sent via email or the customer has responded to an email request
SMS Request – a request will be sent via text message or the customer has responded to an SMS request
TextBack – a customer has been added and feedback received via TextBack
Feedback Locator – a customer has been added and feedback received via the Feedback Locator
Feedback URL – a customer has been added and feedback received via the Feedback URL
Kiosk Mode – a customer has been added and feedback received via Kiosk Mode
API – a customer has been added via an API