How the NPS Score translates to a 5 star rating
RevU uses the “NPS Score” to measure your customer happiness.Think of the NPS score as the “future word of mouth”...
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The “Settings” Menu
Step-by-Step instructions on how to configure and optimize REVU for your Business.
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Asking for customer phone number on feedback form
The following post shows how to ask a customer to leave their phone number during the feedback process. This is... -
Social Sharing of 1st-Party Reviews
RevU makes it easy for business owners and customers to share theirfavorite 1st-party review on Facebook, Twitter, Google and Linked’In.... -
Adding Additional Survey Questions
Adding Additional Survey Questions HOW DO ADDITIONAL SURVEY QUESTIONS WORK? Additional survey questions are optional and turned off by default.... -
Set the Number of Feedback Requests Sent Daily
If your account is set to automatically send email requests you can set the number of feedback requests sent daily. To set...
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