Understanding Request Modes
REVU offers three Request Modes to easily capture feedback and reviews from your customers. This guide explains the capabilities of...
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The Basics
Articles to get you up and running, quick and easy.
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How do I use the Feedback Link?
The Feedback Link is designed to be shared. It can be sent out via email, texts or Whats App messages.... -
Notification Settings
You can receive a notification via email for the following: Feedback Alert Notification when new feedback is received Online Review Alert... -
Customer Activity
Customer Activity displays account details and metrics as well as activity, ratings, and reviews for both 1st- and 3rd-party reviews. Available... -
Tags
Tags is a feature that is available to all Standard plans and can be used tag 1st-party reviews (direct customer... -
How do I send Email Requests?
Send a feedback request to your customer via email with Email Requests. Add a logo, brand colors, and optional banner and select a... -
Net Promoter Score® (NPS)
Net Promoter Score® measures customer experience, predicts business growth, and is calculated based on responses to a single question: “How likely... -
What ways are there to request Feedback and Reviews?
REVU provides businesses with different ways to request feedback and reviews from customers. Requests can be sent directly to a... -
1st Party vs. 3rd Party Reviews – What’s the difference?
First-party reviews (REVU product) – User reviews that are collected and displayed on your ownwebsite with no input from the... -
How do I add customers and contacts to REVU?
To request feedback and reviews via Email you must add customers to REVU. Add a Single Customer Add a single customer to REVU from...
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